Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You’ll find nearly all the answers to your questions in the easy–to–navigate Help Center included in Altcoin VPS’s Web Control Panel. It boasts an elaborate database with regularly asked questions and in–depth educational articles contributed by our skillful tech support staff.

  • Top quality support service
  • Educational Videos

  • For those who’d rather learn how to deal with a commonly experienced problem by watching an instructional video clip, we have added a compilation of video tutorials to our Web Control Panel. All the educational video clips are short and simple to comprehend. They offer you visual demonstrations of various web site management tasks.

  • Intuitive help center
  • A One–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 support service with a 60–minute response time guarantee. A group of seasoned techs will be online for you to respond to all the questions that you may possibly have. During off–peak periods, an answer will be given within just 20 minutes.