Phone Support in Web Hosting
All our web hosting packages offer telephone support fourteen hours a day even on public holidays, so that if you do not have an account yet, you're able to call us and learn more about our solutions or whether we'll meet the system requirements for your sites. For your convenience, we have local phone lines in the United States of America, the United Kingdom and Australia, so you will be able to call the phone number which is closer to you. If you're a current customer, we can assist you promptly with all of the general and billing issues and with a number of technical matters to save you time and efforts - we are aware of the fact that in some cases it's much easier talk to a live person so as to get things done right away. Certainly, some problems simply cannot be taken care of over the phone, so if this is the case you can take advantage of our ticketing system.
Phone Support in Semi-dedicated Hosting
Any time you want more details for the semi-dedicated packages that we provide, you'll be able to call one of the three support lines we have around the world - in the U.S.A., the UK and Australia. In this way, you can check in advance whether our solutions will be appropriate for your websites. If you're already our client and you have a semi-dedicated account, you are able to get in touch with us over the phone for 14 hours daily about any billing or basic queries. For strictly technical troubles you're able to use our ticketing system and communicate with our technical support as someproblems simply need more time to be solved, but we will help you over the phone with countless minor technical issues as well, saving you efforts and time.