A live chat is one of the channels of communication offered by some web hosting suppliers as part of their support services. Depending on the service provider, the chat can be used for billing, pre-sales and/or technical assistance. This way of contact is faster than a support ticket and it makes it much more unlikely to misspell or misunderstand something in comparison to a call with an agent. In addition, when the issue that you experience needs some time to be reviewed and taken care of, you'll be able to do something different in the meantime instead of just waiting, like you'd have to do if you call. Also, you can take advantage of a live chat assistance service absolutely free as long as you have Internet accessibility even if your website hosting supplier is located in another country and they do not have a local phone number that you can call.

Live Chat Support in Web Hosting

We provide a live chat support service for all of the web hosting that we offer and we can assist you with almost everything live. In case you do not have an account with our company yet, we'll be able to provide you with more information about the plans in order to help you to select the most suitable plan. If you are an existing customer, we will be able to help you with any general or billing issue as well as with lots of common technical troubles, for example an email address setup in a desktop e-mail client. If you cannot give us a call for some reason or you're in some country where we don't have a local telephone number, our live chat is the best option to get in touch with us. Certainly, some issues require extra time to investigate and test, so you'll need to open a support ticket to our technicians, however, we are able to save you time and help you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Hosting

The live chat support service that we offer is online every day, even on holidays and weekends. It is the perfect way to learn more details about our semi-dedicated packages if you do not have an account yet or to get some issue resolved in case you are a client and our support agents will help you live no matter what time of the day you join our chat. If you're hestitating which plan is better for your websites, if you need advice whether you should acquire a specific upgrade and how to order it or if you have difficulties installing an email account on your computer, you're able to contact us and we'll supply you with the necessary details in a timely manner. Our live chat is available even after our telephone lines go off for the day, so when you have an account here, you can rest assured that you'll always find quick help with any kind of question or issue that comes up.