In case you’ve never had a web hosting account or you are changing companies and the new one uses an account administration tool that you haven’t seen before, you may become confused about how to carry out a particular task in your account or on your computer. That is why, many hosting providers have set up a knowledge base, which enumerates the most popular enquiries and challenges associated with their platform, rather than adding only some generic details. This sort of knowledge base will enable you to find the necessary information quickly and effortlessly, so you won’t have to devote plenty of time and energy to matters that may require something as elementary as pushing a button or checking off a tickbox. In this way, not only can you get things done, but you can also discover many new and interesting details, both about the way you can administer your account and about the way the hosting service works in general.

Extensive Online Documentation in Web Hosting

If you have bought your very first web hosting package from our company or have moved your site over to us, you’ll grow familiar with our platform and our custom-created Hepsia Control Panel in a jiffy as we have prepared a comprehensive web-based knowledge base where you can find all the info that you’ll ever need – both general info with regard to the service as a whole and more specific info about the separate functions that you can use and the challenges that you may experience. The articles are available in 2 places. The full article archive is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different features in every section of the Control Panel as well. You can become aware of how to do more or less everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles feature thorough instructions, so you won’t ever become bewildered on account of an unclear text. Naturally, in case you chance upon a more specific problem and you do not find an adequate solution in our knowledge base, you can touch base with our technical support team representatives 24/7.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers come bundled with a rich online article repository where you can find any information that you might need about our hosting services or about the Hepsia Control Panel that we are using. We have created it on the basis of the feedback that we have collected from our customers through the years and, as a result, our articles touch on specific problems that you might encounter and suggest the fastest means of recovering them, for instance receiving a 500 Internal Server Error message or being unable to send e-mail messages from your computer although you have the correct SMTP settings. The articles are available in each section of the Control Panel and you can access them whenever you need. They can help you improve your knowledge not only about our platform, but also about the hosting field in general, as they offer exhaustive guidelines and general information such as what cron jobs or file access permissions are.