Extensive Online Documentation in Web Hosting
If you have bought your very first web hosting package from our company or have moved your site over to us, you’ll grow familiar with our platform and our custom-created Hepsia Control Panel in a jiffy as we have prepared a comprehensive web-based knowledge base where you can find all the info that you’ll ever need – both general info with regard to the service as a whole and more specific info about the separate functions that you can use and the challenges that you may experience. The articles are available in 2 places. The full article archive is accessible through the Help section of the Control Panel. You can find articles that are dedicated to the different features in every section of the Control Panel as well. You can become aware of how to do more or less everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles feature thorough instructions, so you won’t ever become bewildered on account of an unclear text. Naturally, in case you chance upon a more specific problem and you do not find an adequate solution in our knowledge base, you can touch base with our technical support team representatives 24/7.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers come bundled with a rich online article repository where you can find any information that you might need about our hosting services or about the Hepsia Control Panel that we are using. We have created it on the basis of the feedback that we have collected from our customers through the years and, as a result, our articles touch on specific problems that you might encounter and suggest the fastest means of recovering them, for instance receiving a 500 Internal Server Error message or being unable to send e-mail messages from your computer although you have the correct SMTP settings. The articles are available in each section of the Control Panel and you can access them whenever you need. They can help you improve your knowledge not only about our platform, but also about the hosting field in general, as they offer exhaustive guidelines and general information such as what cron jobs or file access permissions are.